Supported Media Format
If your camera appears as a drive letter in Windows, then our software should work fine.

Alternatively, if you insert the memory card into a memory card reader and it appears as a drive letter, then our software should also work fine.

Normally, an USB2.0 card reader which capable of reading multiple types of memory cards (e.g. Compact flash "CF", Secure Digital "SD", MultiMedia Card "MMC", etc) can be purchased at around USD10.

At present, we do not recover lost photos from non-removable media (e.g. hard disk, floppy disk, CD-ROM).

Supported File Format
Our software is capable to recover the below file formats:

* JPEG (JPG, JPE), TIFF, AVI, BMP, PNG, GIF

Supported camera raw format includes:

* Canon (CRW, CR2), Nikon (NEF), Pentax (PEF), Fujifilm (RAF), Sigma (X3F), Olympus (ORF), Sony (SRF), Minolta (MRW), Kodak (DCR, K25), digital negative (DNG)

Supported video format are:

* AVI (Audio Video Interleave File), MOV (QuickTime movie), MP4 (MPEG4 movie), QT (QuickTime movie), 3GP (3GPP multimedia movie)

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